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Appendix E: About Fresh Software and its commitment

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Fresh Software is not a giant corporation. It was founded by Drew Niese (me) in 1998 when I was 15 years old, as an extension of my programming hobby. Since that time FS has released several freeware and shareware programs to the Internet community.

I don’t have the resources to run Fresh Software like a conventional full-time business because I am enrolled as a student at UW Eau Claire, studying a blend of Business, Computers, and Management Information Systems.

That’s why I want my software done right the first time. X-NetStat Professional has gone through an extensive beta testing program to make sure that it is of the highest quality in terms of features, ease of use, performance and stability. That’s part of four driving commitments Fresh Software has to its customers:

1. Ensuring FS programs are unique and useful
2. Ensuring FS programs are easy to use and of superior quality
3. Ensuring customers are completely satisfied
4. Ensuring customers are always listened to

I hope that I have met these commitments and that you find X-NetStat Professional to be well worth the registration price. If you have complaints, praise, questions, suggestions or comments about the program, I would really like to hear from you and I will do my best to respond.

You can email me at dr25ew@fre3shsw.com

Fresh Software is on the web at http://www.freshsoftware.com/