Save time, money, and keep citizens happy. Fixity is a turnkey, full-featured solution for citizen requests.
Fixity makes it very easy for citizens to report problems in your city.
When citizens use an app instead of calling, emailing, or messaging your social media accounts, it
Available on every Internet-connected device.
Whether you use a phone, tablet, or PC, we’ve got you covered. Use fixity.io as a web app, or get our native Android app on the Google Play store. We will be launching new native apps for iPhone & Android by Q2 2019.
City Manager shows all issues created in the city, and allows you to filter, sort, and manage them.
This is the central hub for city staff, and we’re always working to make it better. Click here to read current documentation: How to Set Up Your City on Fixity.io and Fixity Documentation: Control Panel
Right-click an issue to :
Reports and Notifications let you stay in the loop.
Weekly Report can update you on all Fixity activity for the week, and can be sent to multiple email addresses.
Notifications are flexible and can be sent to multiple email addresses, your private Slack channel, and even your Twitter account.
Fixity also supports department-level notifications to multiple email addresses, when an issue is recorded in a specific department.
When you follow an issue, you can also get email and text message (SMS) notifications for any updates to it.
Communicate when needed, and crowd-source validation work.
Two-way privacy controls
Citizens can report anonymously (if you support it), and citizens can share their contact info with you (if they support it).
Our comments & notification systems facilitate citizen-staff correspondence on issues after they are reported. You can also email or call them, if they opt to share contact info with you.
Let super-citizens help you
Some people are really civically-minded! Your local “super-citizens” can be promoted to a Citizen Volunteer or Neighborhood Captain. Captains can be granted special access to the City Manager to interact with issues in ways normal users cannot. They can help you discuss, validate, and rate issues.
Vote on issues
Sometimes a little democracy helps. Anyone can vote a public issue up or down. See what issues are heavily supported, and who supports them. And who doesn’t.
Fixity and Fixity.io run in the cloud, so there is nothing on your end to install or manage.
Setup is very easy — in fact citizens can report issues in your city right now. To have them actually go to you, you need a City Manager account. We can create one for you in about an hour. We will can also help you set up your entire city, for free.
Fixity is fully compliant with state & federal open- government and record-retention laws in the United States.
We are doing a free beta test for a limited number of cities in Wisconsin, Minnesota, and Colorado. If you are interested in joining, please fill out the inquiry form, or email us. Thank you!
As long as Fixity is in beta phase, it will be free. We hope to formally launch in late 2019.
To get started, email us, or fill out our beta test contact form and someone will contact you.